Terms of Service
Last updated: 27th, August, 2025• Governing law/venue: England & Wales
1) Services
We provide AI automation services (e.g., chatbots, voice/WhatsApp agents, appointment setters, follow-up automations, integrations, and related consulting) delivered via our platform and approved third-party providers (GHL, OpenAI, xAI/Grok, Twilio).
2) Eligibility & Accounts
Business use; 18+. You’re responsible for safeguarding logins and ensuring lawful use.
3) Orders, Fees, and Cancellations
Fees, billing periods, and any trials are shown in your order/checkout. Subscriptions bill in advance and renew until cancelled; cancellation takes effect at the end of the current term. Unless required by law, no refunds for partial periods or completed services.
4) Acceptable Use
No illegal, harmful, misleading, infringing, or high-risk uses (e.g., harassment, spam, scraping without consent, malware, biometric or medical decisions). No sensitive personal data unless we agree in writing and a DPA is in place.
5) AI Outputs & Your Content
Your content: you own it. You grant us a limited licence to process it to provide the services and for security/diagnostics.
AI outputs: upon payment, we assign to you our rights in generated outputs to the extent permitted by law and vendor terms; we retain rights in our templates, prompts, and tooling.
You are responsible for reviewing outputs and for compliance with law and platform rules.
6) Third-Party Services
Use of GHL, OpenAI, xAI/Grok, Twilio, and any payment/hosting/analytics tools is subject to their terms and policies. We are not liable for their acts/omissions.
7) Data Protection & Privacy
We process personal data per our Privacy Policy (above). International transfers rely on SCCs/UK IDTA where applicable. You must provide lawful bases and notices to your end-users.
8) Service Changes & Availability
We may modify features, apply fair-use limits, or suspend services for security, legal, or non-payment reasons. We aim for high availability but do not guarantee uninterrupted service.
9) Warranties & Disclaimers
Services and AI outputs are provided “as is”. We disclaim implied warranties to the fullest extent permitted by law. AI may produce errors; you should validate critical results.
10) Limitation of Liability
To the maximum extent permitted, our total liability for all claims in any 12-month period is limited to the fees you paid to us in that period; we are not liable for indirect, consequential, or special damages.
11) Indemnities
You will indemnify us against claims arising from your content, unlawful use, or breach of these Terms. We will indemnify you for claims that our proprietary software (excluding your content/third-party tools) infringes IP, subject to standard conditions.
12) Termination
Either party may terminate for convenience (end of current term) or immediately for material breach. On termination, your access ends; we will delete/return your data per the Privacy Policy. Outstanding fees remain due.
13) Changes to Terms
We may update these Terms; we’ll notify you for material changes. Continued use after the effective date constitutes acceptance.
14) Contact
Legal/Privacy: [email protected]
Address: 93 The Aspect, 140 Queen Street, Cardiff, United Kingdom